It is far too common to see up-quarters inexplicably followed by down-quarters, a handful of high performers but a larger group of under-performers, and a sales mission seemingly disconnected from the rest of the company. What is needed is a SYSTEM for building and sustaining high-performance sales teams.
Ian Clark's Price Increase Best Practices.
Learn what an OFI (Opportunity for Improvement) is, how to select them, and best practices for how to execute on them!
Template for creation of a Product Requirements Document (PRD). PRDs should follow the creation of a Market Requirements Document. PRDs focus to the "how" -- outlining the capabilities and features of the product outlined in the MRD, whereas the MRD focuses on identification of the market opportunity and problem faced by various personas.
Nils Vinje - a customer success guru - took CITs through an interactive workshop to map out their customer journeys. Use the Mapping the Journey Worksheets as you watch this video.