Evergreen Services Group's guide to organic growth
Ian Clark has created a comprehensive 'how to' guide for customer surveys. Note that this document is intended to be a living/breathing document that he will update as he gets questions and requests, so please reach out to Ian at firstname.lastname@example.org!
Jeremy Jackson's guide to technology diligence.
This spreadsheet lists out all of Alpine's portfolio companies (and their respective products/what they do), all leaders across the portfolio, and a list of subject matter experts across various Playbook levers. Use it to make connections across our portfolio.
Alpine's January 2020 Portfolio eNPS report.
Template for creation of a Product Requirements Document (PRD). PRDs should follow the creation of a Market Requirements Document. PRDs focus to the "how" -- outlining the capabilities and features of the product outlined in the MRD, whereas the MRD focuses on identification of the market opportunity and problem faced by various personas.
Best practices and lessons learned from MidAmerica's move to a remote call center during COVID-19.